Refund policy
Refund & Return Policy – Hrishi Tatva
At Hrishi Tatva, we strive to provide the highest quality Ayurvedic products. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns Eligibility
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Returns are accepted within 7 days of delivery.
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The product must be unused, unopened, and in its original packaging.
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Products that are used, damaged, or tampered with will not be eligible for return.
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Due to the nature of Ayurvedic and consumable products, opened items cannot be returned for safety and hygiene reasons.
2. Non-Returnable Items
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Opened or used products
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Items purchased during sale or promotional offers
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Free items or combo offers
3. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product:
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Please inform us within 48 hours of delivery
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Share clear images or videos as proof
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We will arrange a replacement or refund after verification
4. Refund Process
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Once your return is approved, the refund will be processed within 5–7 business days
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Refund will be credited to the original payment method
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In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI
5. Cancellation Policy
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Orders can be cancelled within 12 hours of placing the order
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Once the order is shipped, cancellation will not be possible
6. Shipping Charges
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Shipping charges are non-refundable
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Return shipping cost will be borne by the customer, unless the product is damaged or incorrect
7. Contact Us
For any queries related to returns or refunds, please contact us:
📧 Email: support@hrishitatva.com
📞 Phone: +91-7834974917
Note:
Hrishi Tatva reserves the right to refuse returns that do not meet the above conditions.
This policy is subject to change without prior notice.