Refund policy

Refund & Return Policy – Hrishi Tatva

At Hrishi Tatva, we strive to provide the highest quality Ayurvedic products. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

  • Returns are accepted within 7 days of delivery.

  • The product must be unused, unopened, and in its original packaging.

  • Products that are used, damaged, or tampered with will not be eligible for return.

  • Due to the nature of Ayurvedic and consumable products, opened items cannot be returned for safety and hygiene reasons.

2. Non-Returnable Items

  • Opened or used products

  • Items purchased during sale or promotional offers

  • Free items or combo offers

3. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product:

  • Please inform us within 48 hours of delivery

  • Share clear images or videos as proof

  • We will arrange a replacement or refund after verification

4. Refund Process

  • Once your return is approved, the refund will be processed within 5–7 business days

  • Refund will be credited to the original payment method

  • In case of Cash on Delivery (COD), refund will be processed via bank transfer or UPI

5. Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order

  • Once the order is shipped, cancellation will not be possible

6. Shipping Charges

  • Shipping charges are non-refundable

  • Return shipping cost will be borne by the customer, unless the product is damaged or incorrect

7. Contact Us

For any queries related to returns or refunds, please contact us:

📧 Email: support@hrishitatva.com
📞 Phone: +91-7834974917


Note:
Hrishi Tatva reserves the right to refuse returns that do not meet the above conditions.
This policy is subject to change without prior notice.